Phi Phi Pirate Boat

Welcome to Pirate Boat

Ahoy there! Welcome aboard the Phi Phi Pirate Boat! We be committed to protectin' yer privacy while ye enjoy our seafarin' adventures. This Privacy Policy explains how we handle yer personal information, collected through our website, in line with legal standards and regulations.

Supplemental policies or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason.

Pirate Boat Privacy Policy

1. Information We Collect:

When ye make a booking with us, we collect the followin' personal information:

1. Name: We need yer name to personalize yer experience and properly register yer booking. This helps us keep track of our guests and address any specific needs or requests ye might have.
2. Email: Yer email be crucial for communicatin' with ye about yer booking. We use it to send confirmation emails, updates, and important information regarding yer tour, such as departure times, itinerary changes, or special instructions. It also allows us to send ye any promotional offers or newsletters, if ye've opted in for such communications.
3. Phone Number: We collect yer phone number to ensure we can reach ye promptly for last-minute updates or urgent matters related to yer booking. This is especially important for timely coordination on the day of the tour or in case of unforeseen circumstances like weather changes or emergencies.

2. Payment Details:

All payments be processed by our trusted mateys at Stripe. When ye make a booking, ye may be required to provide additional details, such as yer billing address or postcode. Here's why this information is necessary:

1. Adress & Postcode: We ask for yer billing address or postcode to verify the authenticity of the payment and ensure that the cardholder details match the information on record with yer bank. This be an essential step in preventin' fraud and protectin' both yer financial security and ours.

Rest assured, we do not store yer credit card details or billing information on our servers. All sensitive payment information is securely handled and stored by Stripe. They be followin' strict industry standards for data protection and privacy. We encourage ye to review Stripe's privacy policy to understand how yer payment information is managed.

3. Data Retention:

We be keepin' yer personal information for up to 2 years after the date of yer reservation. This be necessary to manage any queries or issues that may arise post-tour, such as lost belongings, feedback, or disputes. It also allows us to comply with legal obligations and maintain accurate records for our operations.

Ye have the right to request the removal of yer personal data at any time. However, please note that if ye request the deletion of yer information before yer scheduled tour has taken place, the reservation will be automatically canceled, and no refund will be provided. This policy ensures that we can properly manage bookings and avoid potential fraud or abuse of the cancellation process.

4. Sharing of Information:

Rest assured, matey, we do not share or sell yer personal details with any third parties. Your information is kept secure aboard our digital ship.

5. Use of Cookies and Tracking:

We use Google Analytics 4 (GA4) to understand how ye navigate our site, so we can improve yer experience. No other cookies or tracking technologies be in use.

6. Your Rights:

Ye have the right to:

1. Disclosure: Access the personal information we hold about ye.
2. Corrections: Request corrections to any inaccuracies in yer information.
3. Removal: Request deletion of yer personal data. However, be aware, if ye request deletion before yer tour, it will result in automatic cancellation without a refund.

To exercise any of these rights, contact us at [email protected].

7. Contact Us:

If ye have any questions or concerns about our privacy practices, please reach out to us at [email protected].

8. Changes to This Policy:

We may update this Privacy Policy from time to time. We encourage ye to review this page periodically for any changes. By continuin' to use our services, ye agree to the updated terms.

Set sail with confidence, knowing yer personal information is protected with us. Thank ye for choosing Phi Phi Pirate Boat, and may yer adventures be grand!

Last updated: July 24, 2567.